Re: [libreoffice-marketing] plea to remove in-app advertising from LibreOffice

Mike,

I share what Justin has rightly stated: most users will *not* 
participate *any* software in any way. They are being using software 
because they want their job done. Point.

Le 30/01/2019 à 10:16, Mike Saunders a écrit :
> Thanks for raising this. I just want to offer my perspective:
>
> I closely monitor the social media channels for LibreOffice and TDF
> (Twitter with 23,000 followers, Facebook with 54,000 page likes, Google+
> with 16,000 followers), along with Reddit and other sites.

I'm managing ca. 1000 civil servant users which I encourage to install 
at home the very software they're using at work (namely LibreOffice). 
Most of them ignore what a social media is (well, they have heard about 
it in the news, usually for bad). So, as thorough it might be, your 
social media monitoring is biased: (libre software) social media are not 
for John Doe, but for geeks only. And, you're right, some geeks might help.

> I've read many hundreds of feedback messages across those channels since
> the release of LibreOffice 6.1, and haven't seen a *single* complaint
> (or even mention) relating to the "Get involved" infobar. (Of course,
> there's a chance I've missed something, especially over the Christmas
> break, but I hope you see my point!)

John Doe won't complain. He'll mumble and won't understand why this $&§@ 
message is bothering him (Justin original message is clear about this).

> Now, that's not to deny that some people may find it a bit naggy. But I
> just want to add those data points -- that it doesn't seem to be
> bothering the vast majority of users.

Not "some people". Most ot the ones I'm dealing with on a daily basis 
and who -- again -- will *never ever* go complaining anywhere.

Again, your view is biased. As stated : FOSS is targetting at geeks, not 
at the general public.

So a (not so) side question might be: who's the LibreOffice /typical/ 
user you're refferring to? Who are the ones you want to attract or retain?

> Another data point: the infobar in the app brings around 800-900 users
> every day to the "Get involved" page on our website. Of course, we
> cannot easily measure how many of those visitors become active
> contributors in the project, but it's a good start IMO.

It is highly probable that these people are geeks.

> And now my personal view: I think we are absolutely right to keep it.
> Even if a few people find it naggy (and again, given that I've seen no
> mention of it on social media, I don't think it's many), I think it's
> extremely important that we remind people: this software doesn't just
> happen by magic. It's the hard work of a community and ecosystem
> members. If you want it to keep improving, contribute back.

Sending this message is right. But... John Doe is *not* the target and 
might react as Justin stated.


Best,
--
Jean-Francois Nifenecker, Bordeaux


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