Hi,
Creation of a video for a help is good idea. But, in my opinion, before as we
will accept a decision about including video or links to a video in the Help,
we must solve a few issue.
1. Who will make it?
We have huge amount not translated information (the help, FAQ, Guides) that
destined for a help of users. [1][2][3] The Help has a lot of incomplete and
outdated information, moreover, it requires reorganization and leading to
standards. In order to bring it into order, the documentation team needs to
have a lot more people, but they are not. Guides are better, but if you look
at the gap from the current version of the LO, you'll see that Guides have the
same problem. More free-form of documentation is FAQ in Wiki TDF, but it also
requires the big contribution.
2. What will be made?
I like the idea of video, because it can help users with disabilities easier
to learn of the LO. But, what do you propose to give to users? If this is not
reading and show what is happening in the Help article, it will not be the
help video and it isn't clear why links in the Help. If it is the help, it
will be necessary to quickly make changes to the video, that the video will
correspond to the Help.
But I still doubt that the video should be included in an article in the Help.
3. What standards corresponds to the video?
As we already know, we are trying to bring documentation standards. [4] I am
not going to touch on a lot of issues, I note a few that are on the surface.
The sound should be without unnecessary noise and the voice of the announcer
should be professional and belongs to a native speaker. If the first achieve
easy with a help of technology, the second is difficult. I read lectures for 2
years for an audience, and tried to make video tutorials, and I understand
that creature of the high-quality video tutorial is difficult. [5]
There are also more simple questions such as the cursor does not have to dance
to the monitor, keystrokes be displayed and so on.
The same questions apply to the l10n team. If you look at the Help, Guides and
FAQs, then you see that the translation lags far behind for many languages.
On the other hand we have FAQs in the wiki TDF. The FAQs are demand more than
all the help and it does not have the strict requirements of the
documentation. Dennis Roczek have installed the plugin to embed videos in the
wiki TDF from YouTube. And you can start with that to make a video for the
FAQs. In addition, it allows to carry out an experiment to make sure that the
project is viable and will not be in a state of almost coma like almost all
the documentation for LO.
[1] https://wiki.documentfoundation.org/Documentation/Publications
[2] https://wiki.documentfoundation.org/Faq
[3] https://help.libreoffice.org/Main_Page
[4]
https://blog.documentfoundation.org/blog/2015/10/24/tdf-freelance-job-opening-201510-02-documentation-lead/
[5] https://youtu.be/Ae0pAV3WEQc?list=PLq31XmmWhfYFiUBzCSb8Xquf5FMiDxRfs
Best regards,
Lera
В письме от 10 декабря 2015 01:07:31 пользователь Robert Alexander написал:
Hi everyone,
thank you all for putting so much consideration into this discussion.
I am quite happy to independently create tutorial videos for LibreOffice if
it turns out that this is the best route for the project as a whole. I was
originally going to do that, but decided it would be good to get in touch
in case you needed specific kinds of tutorials. So whatever happens, my
plan is to make LibreOffice tutorials for the foreseeable future.
My current workflow means that I create transcripts(technically scripts) of
my videos, which may be helpful to you as no one will have to go back and
create them if they are needed.
Regards,
Robert
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