Re: [libreoffice-website] Discourse as a proposal to replace Ask

Hi all,

As a follow-up of this mail, our instance is now up and running here
https://vm222.documentfoundation.org/
You can log-in with your SSO account.
We now need to discuss how to organize the categories, who will be
moderators, what is missing, well, all the things needed if we want to
migrate from Ask.
Looking forward to continue the discussion on Discourse!

Cheers
Sophie
Le 30/04/2020 à 12:25, sophi a écrit :
> Hi all,
>
> I would like to invite you to a discussion and later to a test on
> Discourse instance to evaluate the replacement of our Ask instance.
> Guilhem has not yet installed a test instance on our infra but he will
> do in the next weeks.
>
> The reasoning to a migration is that Ask is often seen as complicated by
> our users, it's not clear for them how they should comment or answer and
> even vote. On the admin side, their is only one developer and he is
> responding with long delays to our issues and requests. Our infra team
> is not able to maintain the instance. So the situation is really not
> ideal here.
>
> After spending some time on researching alternative tools, Discourse,
> however being not perfect, appears to answer most of our needs. We have
> 15 languages to handle and it seems the only one to deal correctly with
> the different scripts, fonts and research functions.
>
> If we are happy with the tests, then we will decide on the migration
> time. Ask instance would be deprecated. There is a script that allow to
> import Ask to Discourse. We will run it, but it may need some (or more!)
> work.
> The idea is to create one language per category, then it will be
> possible to have subcategories per language.
> Fedora community has migrated from Ask to Discourse last year, see here
> for an example of their forum https://ask.fedoraproject.org/
> I will take attach with them to get feedback on their experience however
> they do not host their instance.
>
> So here is the rough idea. I would like to have your feedback on it.
> Again I'm well aware that Discourse is not the perfect tool, but I think
> it doesn't exist for a large and diverse community as ours (see also
> GNOME community for example, they also use Discourse). But if you
> have strong arguments against it or for it, please let me know.
>
> Let me know also if you want to participate to the test.
>
> Discourse documentation is here:
> https://meta.discourse.org/t/discourse-new-user-guide/96331
> Redmine tickets for the migration are here:
> https://redmine.documentfoundation.org/issues/2936
> https://redmine.documentfoundation.org/issues/2952
> Migration script is here
> https://github.com/discourse/discourse/blob/master/script/import_scripts/askbot.rb
>
> Thanks a lot in advance for your feedback!
> Cheers
> Sophie


-- 
Sophie Gautier sophi@libreoffice.org
GSM: +33683901545
IRC: sophi
Foundation coordinator
The Document Foundation

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