Re: [libreoffice-users] MSO's 80/20 rule: 80% of the people use about 20% of the functionality.

Very few people know this, but OS/2 Warp was light years ahead of
current Windows products with its speech technology.

On Fri, 2011-06-17 at 17:55 -0400, Eric S. Johansson wrote:

> On 6/17/2011 5:12 PM, planas wrote:
> > The current problem is we do not have any good information of what
> > features are not very important and do not extend the functionality for
> > all but a few users. The question is what mix of included and extensible
> > features should be available beyond those that are important. One of the
> > problems is you need either a lot different users surveyed at the same
> > time or smaller number surveyed over a longer period of time. For
> > example, most of the time I do not use a table of contents in my
> > documents but when I need the feature I must have it. How many people
> > need this feature irregularly versus those that often use it? I do not
> > know.
>
> this reminds be of a conversation I had with Microsoft people back in 2000. I'm 
> disabled, I use speech recognition and quite frankly liberated office is not 
> terribly speech recognition friendly (including its name). The conversation I 
> was having with Microsoft was about speech enabling Microsoft Word. They kept 
> coming up with these really huge unmanageable grammars to try and make every GUI 
> elements accessible. I said "but I only use 10% of word" to which they replied 
> "so does everybody else. The problem is they all use a different 10%"
>
> I don't know if it's comfort to know that you're suffering from the same 
> problems as Microsoft Word and there really isn't a very good way to solve the 
> problem.
>
> What I do in a speech interface is I try very hard to isolate grammars based on 
> context and maybe that's the kind of thing you need to do. Yes, you will have 
> cases where you have two ways of saying the same thing in two different contexts 
> but it can't be helped.
>
> and for what it's worth, to do good speech user interface (i.e. not something 
> nuance gives you), it's becoming apparent to me that you need a backdoor 
> interface giving read/write access to all GUI/plug-in accessible data. Then the 
> speech user interface can present the information and operations in a UI 
> appropriate context.


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Roland Hughes, President
Logikal Solutions
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