Re: [libreoffice-users] Libre Office version 7.4.5.1 (x64)

Hi Jim,

Jim hebert schrieb am 23.02.2023 um 23:28:
> Hi:
> One month ago I purchased a new Acer Predator Helios 300 PH317-55-59J9
> laptop with Windows 11 Home. Libre Writer crashes many times and causes me
> to lose all my work. While I am working the program locks up. I can not
> highlight anything, I can't type anything. I can't close the page. The only
> thing that works is the cursor. I can move it freely. After about a minute
> of being locked, the screen goes blank. I then re-open another session and
> a recovery prompt appears and I click it and it restores the page but all
> of the fresh work I did is not there. I have an older laptop with the same
> version of Libre Office and it crashes occasionally but not near as much as
> on this new laptop. Also when it does a recovery on the older Acer Aspire 5
> laptop, I don't lose any of my work. That makes it a lot less frustrating.
> I have contacted Acer support and they had me do a command prompt with
> administrative privileges  (sfc /scannow) and I also deleted Norton
> anti-virus which I thought may have been using too much memory, but nothing
> seemed to help. I don't know if it is a Windows 11 problem, a Laptop
> problem or a Libre Office problem.

Try to use LibreOffice with disabled 'Skia'. That is in Tools > Options 
> LibreOffice > View. Is LibreOffice then more stable?

Or there is a problem with the NVIDIA graphic card. Some of our experts 
will likely know how to test that.

Kind regards
Regina



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