Re: [libreoffice-users] File conversion issue

Is this only text? I assume there is embedded content of some sort or some kind of fancy break 
going on. Is there a frame?

When I had a problem it was specifically with an ODT file, so I copied it to a zip file, unzipped 
it and then I was able to look at the content to what sort of funny things were going on in there. 
I think you can do the same with the doc x file, but I surely have not tried that but I thought I'd 
heard that that was possible.



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On Nov 30, 2022, 6:24 AM, at 6:24 AM, "Bathula, Shiva Prasad" <shiva_p_bathula@optum.com> wrote:
> Hi Andrew pitonyak,
> Thanks for replying to my email. I tried to break the file and verified
> . Here I have observed that two paragraphs are causing problems(1 page)
> and removed that page from the file and it worked fine. Again, by
> keeping the problematic page only passed separately and it also worked
> fine. But including both is not working. Any idea like why we are
> facing this behaviours with file?
>
> Thanks
> Shivaprasad
>
> From: Andrew Pitonyak <andrew@pitonyak.org>
> Date: Tuesday, 29 November 2022 at 7:10 PM
> To: LO.Harald.Berger@t-online.de <LO.Harald.Berger@t-online.de>
> Cc: Bathula, Shiva Prasad <shiva_p_bathula@optum.com>,
> users@global.libreoffice.org <users@global.libreoffice.org>
> Subject: Re: [libreoffice-users] File conversion issue
> Do you see any problems / errors when you attempt a specific document
> manually?
>
> You claim that you cannot provide the example file, but, how much can
> you modify the example file and still demonstate the error?
>
> I once had a file that caused a crash and it was related to an image in
> a frame with a specific anchor type.
>
> Are you able to remove parts of the document and still reproduce the
> crash?
>
> Is the document long and perhaps there might be a timeout?
>
> Are you able to modify the text (like change every letter to an X)?
>
> Just a few thoughts.
>
> On Tuesday, November 29, 2022 07:02 EST, LO.Harald.Berger@t-online.de
> wrote:
>
> Please try an error description on Bugzilla. Thank you.
> https://bugs.documentfoundation.org/
>
> Am 29.11.2022 um 11:57 schrieb Bathula, Shiva Prasad:
> > We have been using libreoffice software for the last one and half
> years to convert files like .doc, .docx, .jpg, .PNG, .tiff … files to
> .pdf. Recently, some .docx files are failing to convert to .pdf. Here
> we are using Libreoffice in Java code and in AWS lambda (Node.js). We
> are not getting any clue because only some files are failing to convert
> with Java code and with Node.js code((Lambda is getting timeout and
> throwing “Command failed”) also. We can’t share the failed file here
> because it is a client file. So could you please provide possible
> causes for failures.
>
>
>
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