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Is this only text? I assume there is embedded content of some sort or some kind of fancy break 
going on. Is there a frame?

When I had a problem it was specifically with an ODT file, so I copied it to a zip file, unzipped 
it and then I was able to look at the content to what sort of funny things were going on in there. 
I think you can do the same with the doc x file, but I surely have not tried that but I thought I'd 
heard that that was possible.

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On Nov 30, 2022, 6:24 AM, at 6:24 AM, "Bathula, Shiva Prasad" <> wrote:
Hi Andrew pitonyak,
Thanks for replying to my email. I tried to break the file and verified
. Here I have observed that two paragraphs are causing problems(1 page)
and removed that page from the file and it worked fine. Again, by
keeping the problematic page only passed separately and it also worked
fine. But including both is not working. Any idea like why we are
facing this behaviours with file?


From: Andrew Pitonyak <>
Date: Tuesday, 29 November 2022 at 7:10 PM
To: <>
Cc: Bathula, Shiva Prasad <>, <>
Subject: Re: [libreoffice-users] File conversion issue
Do you see any problems / errors when you attempt a specific document

You claim that you cannot provide the example file, but, how much can
you modify the example file and still demonstate the error?

I once had a file that caused a crash and it was related to an image in
a frame with a specific anchor type.

Are you able to remove parts of the document and still reproduce the

Is the document long and perhaps there might be a timeout?

Are you able to modify the text (like change every letter to an X)?

Just a few thoughts.

On Tuesday, November 29, 2022 07:02 EST,

Please try an error description on Bugzilla. Thank you.

Am 29.11.2022 um 11:57 schrieb Bathula, Shiva Prasad:
We have been using libreoffice software for the last one and half
years to convert files like .doc, .docx, .jpg, .PNG, .tiff … files to
.pdf. Recently, some .docx files are failing to convert to .pdf. Here
we are using Libreoffice in Java code and in AWS lambda (Node.js). We
are not getting any clue because only some files are failing to convert
with Java code and with Node.js code((Lambda is getting timeout and
throwing “Command failed”) also. We can’t share the failed file here
because it is a client file. So could you please provide possible
causes for failures.

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