Re: [libreoffice-users] Help needed

Hi Stephen,

On 4/14/21 3:20 PM, STEPHEN COLEMAN wrote:

>    Fault Module Name: ucrtbase.DLL

The issue is related to ucrtbase.dll, which is a Windows module.

The gift_aid_schedule_libre_.ods file, which is easy to download from 
the UK Gov website, opens without any issue if that module is not faulty 
(I have just checked with Linux, macOS and Windows).

First, you should check if you LibreOffice installation conflicts with 
the faulty module by launching LibreOffice (double click on the program 
icon), without opening any file. If the software crashes, then there is 
a conflict, if the software opens, then there is a file specific conflict.

While you have to investigate with a Windows expert why your module is 
faulty, you can try one of the following workarounds:

1. Download the Excel version of the same file, which is available from 
the same page, and try to open it with LibreOffice (which is fully 
compatible with MS Office files).

2. Install the portable version of LibreOffice from the following page: 
https://www.libreoffice.org/download/portable-versions/. That version is 
not accessing system resources, so it should opeen the file without issues.

3. Uninstall LibreOffice 7.1.2 and reinstall LibreOffice 7.0.5 (the 
fourth digit is the release candidate version, so is not significant).

I hope one of these workaround works. Best regards.
--
Italo Vignoli - italo@vignoli.org
mobile/signal +39.348.5653829
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