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Which operating system are you using?

On 12/9/20 1:13 PM, Gary Dale wrote:
I'm running Debian/Bullseye and the printer is attached via USB cable. My LibreOffice version is My CUPS version is 2.3.3op1. The printer is using the Epson ESC/P-R driver.

The printer works fine but one thing is driving me crazy. I need to print to a 244mm x  149mm envelope sometimes. This should load through the rear paper slot which is provided for this purpose. However I can't tell Writer to use this size. The envelope is defined as that size but I can only select one of a list of paper sizes for that printer in the Print dialogue.

I have the same problem when I try to load the envelope into a paper tray. I can tell the printer what size it is but that still doesn't show up in Writer when I try to print.

To make things weird, a number of the paper sizes are given as "User Defined: 9.999in x 9.999in" but I have no idea how they got there - although some seem to be standard sizes (photos, envelopes, etc.).

Through trial and error (one or more errors per trial), I've come close to getting an envelope to print reasonably without spraying ink outside the paper range. However, the envelope document only vaguely resembles what is printed. And I have to go through this again if I try to print to a different paper size.

Is there a way I can tell Writer to use the paper size of the document so that it actually prints the way I set it up?

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