Re: [libreoffice-users] Re: Help hopeless

On 12/26/2017 01:26 PM, Marc Paré wrote:
> Hi MR,
>
> On 23/12/17 08:40 PM, MR ZenWiz wrote:
>
> > I found it.  It's not hard to find.
> >
> > My complaint is about the help function not having the right information.
> >
> > What kind of help is that?  (Big hint: NOT.)
> >
> > Thanks.
> >
> > MR
> Could you please tell us the version of LibreOffice you are using?
>
> LibreOffice is run by volunteers and sometimes items (such as help
> items) are still in the "catch-up" phase.
>
> Additionally, feel free to note any help issues on this list and one of
> us will try to confirm and submit a bug for you. Or, you could also help
> by submitting a bug yourself so that it may be fixed. We welcome new bug
> submitters quite happily.
>
> Thanks for helping out and letting us know if that particular issue.
>
> Marc
Hi Marc
Hi the others, as well.

Some people will tell "us" things like "I use LibreOffice 5.4.3", but do 
not include which Operating System they use. Sometimes there are 
problems that are OS problem and not LibreOffice.  I had one 
printer/scanner that would not print duplex documents from LibreOffice 
[I forget the LO version for Ubuntu]. Since I could print PDF documents 
in duplex mode, I though it was LO at fault. I could not get it working 
until there was a major upgrade from 12.04 to 13.10 or 14.04.  So it was 
not a LO issue like I thought.  So, the OS and the version of that OS 
may be needed when asking for help.

Looking at the Download page, there are currently 7 different downloads 
for the versions available.

   Linux x86_64 (deb),  Linux x86_64 (rpm)
   Linux x86 (deb),  Linux x86 (rpm)
   Mac OS X x86_64
   Windows x86_64,  Windows x86

Then for Linux there are different distros like Ubuntu, Linux Mint, and 
others, that use the DEB package versions.  Plus, there is different 
options for Ubuntu, such as 16.04, 16.10, 17.04, 17.10, available to 
download or upgrade to. Of course there are other variants for Linux 
like Ubuntu GNOME, MATE, etc..  I use 16.04 MATE, plus one 14.04 MATE 
system - since it crashes every time I try to upgrade or install 16.04.

I do not have any RPM based systems, so I do not know how many versions 
of Linux that use RPM for their packages.

I also do not use/own any Mac systems as well.

There are still people using Windows 7, who have not upgraded to Windows 
10.  I know a few people who went back to Windows 7 after they tried 
Windows 10. Personally I have installed Win10 on all my Windows systems.

OK that was my 2 cents worth, or maybe a centavo's worth, since 2 USA 
cents is not very useful anymore.



--
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems? https://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: https://wiki.documentfoundation.org/Netiquette
List archive: https://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted