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Thanks, Remi, for taking the time to answer.

It is definitely a font problem, but not of the nature you hypothesized.  We
managed to get her document finished by the simple expedient of inserting
one letter on the blank lines before making the second carriage return - or
whatever it is called in the post-typewriter age.  We could then remove
these extra letters when the document was finished without losing the single
line spacing she wanted.

I have now experimented on a copy of her file.  She is, btw, using version
5.2.2.2.

Near the start of her document, after the title, she had written the letter
'A' (to indicate the first section of the exam) and increased the size of
this from 12 pt to 26 pt.  She had then continued with explanatory text in
12 pt text on the same line and the following one.  When she then did her
two carriage returns, the first one placed her one standard line down, the
second one gave her a huge line space, which I suspect is the line spacing
she would get with 26 pt text.  It looked like this (I'll use underscores to
show the 26 pt letter).

_A_ Instructions on what to do in the exam which wrapped over onto a second
line which I'm trying desperately to make this example show.
(first line would appear 12 pt below the word 'show')

(Second line would appear 26 pt below the first line)

(All subsequent text shows the same problem) 

I found that, if I changed the size of this initial letter to 12 pt, the
problem went away.  If I reinstated the 26 pt letter, it returned.  Moving
the letter 'A' to its own line did not affect the situation, that is to say
when I went to the end of the explanatory paragraph, I still got  26 pt line
spacing, even if I had changed the font size to 12 pt after the letter 'A'
but on the same line.

So problem is explained, if not solved.  It seems as though the document has
somehow absorbed the fact that this paragraph started with a letter in 26pt
and starts all subsequent paragraphs the same way.  The style was Standard.

If anyone has anything to add, I'd very much appreciate it.  My wife was
hopping mad last night and threatening to buy Microsoft Office, but had
calmed down a bit today, and I hope I'll be able to keep her on LibreOffice
after my explanation.



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