Re: [libreoffice-users] Re: Libreoffice 5.1.1.3 on Windows 7

Hi Henry,

have the failing files something in common? For example a special kind 
of chart?

My candidates for failure are OpenGL (e.g. 3D rendering) and OpenCL 
(something for calculating, I don't know details). But for testing you 
should disable that.

Make sure your LO is running well with someother file. In Tools > 
Options > Load/Save you will find the item "Load user-specific settings 
with the document". Disable it.

In Tools > Options > LibreOffice > View you can disable OpenGL.

In Tools > Options > OpenCL you can disable OpenCL.

Restart LO to activate the changes.

Now try again to load a problematic file.

Kind regards
Regina



Henry Sikkema schrieb:
> Thank you Andreas, for the suggestion.  Running Windows 7 in SafeMode
> allows the file to load!  So how do I find the offending files or
> configuration?
>
> Henry
>
> On 7 April 2016 at 21:19, Andreas Säger <villeroy@t-online.de> wrote:
>
> > Am 08.04.2016 um 03:02 schrieb Henry Sikkema:
> > > I tried a complete re-uninstall and deleted the profile folder and
> > > reinstalled and a new profile folder was created when I started LO Calc
> > > again.  The file still crashes LO Calc on my machine but not on the other
> > > machine.
> > >
> > > Aside from a complete re-install of Windows 7, I do not know what else to
> > > attempt.
> > >
> > > *Henry*
> >
> > Start Windows in protected mode, start LibreOffice and see if protected
> > mode makes any difference.
> >
> >
> >
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