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On 11/5/15 3:49 AM, Charles-H. Schulz wrote:
Hello Ken,

Le 05.11.2015 11:24, Ken Springer a écrit :
On 11/5/15 12:12 AM, toki wrote:
On 05/11/2015 04:24, Ken Springer wrote:

While some bug may be deemed trivial by the devs or some system, that
bug may not be trivial to the user.

That is why individuals and organization purchase Tier 3 support
contracts. It does matter if the software is FLOSS, or non-FLOSS, the
only way to ensure that issues that the user considers to be serious
flaws/bugs, is by either fixing the issue themselves, or paying
somebody
to fix the issue.

Or by going elsewhere, using someone else's product.  :-)


Of course, especially given that LibreOffice is not a product but a
community. A product comes with warranties and things such as support
contract. It also comes with a price tag. That being said, nobody's
working for free; do you? Using someone else's products will require
them at some point to purchase something (a license, a support contract,
etc.)

OK, folks... We're going down the same path we did a couple years ago, and I'm not disagreeing with any of it, which most seem to not understand.

There is a group, or at least was, in the LO community that wants/wanted to push LO as a viable alternative to MS Office. And you have a group with the perspective of "we fix what we want to fix".

My point is, you can't have both positions and be truly successful. If you want to be a true viable alternative to MS Office, then you have to fix bugs important to users, not just the bugs you want to fix. That's it, OK? Which is what I said in my reply to Joel.

To paraphrase a line in a previous post of mine, I want a piece of software that works, not software that needs work. :-) I'm not a programmer, I don't have money to pay to have it fixed (one of the reasons I try to use open source/free software), I'm not anyone's beta tester. <G>

Which is why I've just started trying FreeOffice from Softmaker. Do I know for a fact it will do what I need? No, that's why I'm trying it out. <G> If FreeOffice doesn't do it, there are others to try. :-)


--
Ken
Mac OS X 10.8.5
Firefox 36.0.4
Thunderbird 31.5
"My brain is like lightning, a quick flash
     and it's gone!"


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