I just had problems downloading the latest version of LiberOffice to a Windows 7 machine and
donating to The Document Foundation.
DOWNLOAD PROBLEMS: I was unable to get a download to work using Internet Explorer 11.0. I went to
libreoffice.org and clicked on “Download Now”, then “Download version 4.3.5”. Nothing happened. I
somehow found links to allow me to download “LibreOffice_4.3.5_Win_x86.msi.meta4”. However, my
installation of Windows 7 did not know what to do with meta4. I also found other mirrors, but I
couldn’t get them to work, either. I was able to install SeaMonkey and download LO with that and
install that version. I’m running BitDefender antivirus, but I would have thought that if that
were the problem, it might have blocked me on SeaMonkey as well. ???
PROBLEMS DONATING: I tried to “Donate via Credit Card”. This seemed to do 2 things:
1. It referred me to ConCardis, which said, “Sorry, no payment method is active. 1” I
could not get past that.
2. Concurrently, I got a separate window, which I assume came from LO, for “AdStorm”.
*** Bottom line: I got ads I did not want (and wasted my time) AND I was not able to
donate with the time and energy I had for that. (I’ve donated many times before without these
problems.
Anyway, LO is a great product. I use it routinely. I update often, and I usually donate
when I update. On this occasion, I was blocked for reasons I do not understand.
NOTE: I do NOT personally need a solution to this problem. I’m reporting it in case others might
have similar difficulties.
Spencer Graves
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- [libreoffice-users] problems downloading and donating · Spencer Graves
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