[libreoffice-users] Other teams and so-called bug-reports

Hi :)
Many bugs for many projects are from noobs who simply don't know their
way around the programs yet.  Many so-called 'bugs' could be easily
closed by people who normally only consider working in direct User
Support (such as this mailing list) and by just giving people links to
documentation or giving a direct answer to the question.  Also many
people are not yet familiar with posting bug-reports and that IS
something this mailing list can help with, a bit.  So, again, for most
people it IS better to post on this mailing list but if you have been
involved for a couple of years or have read through several books of
the Published Guides then feel free to go ahead and post bug-reports
without asking permission! :D

Also if you are on this mailing list to answer question or have
unexpectedly found that you knew answers or if you are interested in
helping people solve issues then it might be a good time to join the
QA team to help close bug-reports that are really just a case of
someone new not knowing how to use LO.

This is also a good time to look into joining one of the low traffic
teams such as marketing, design (UI, icons, leaflets and more),
documentation, localisation/translation.

This mailing list saw a sharp drop-off and also a steady decrease in
traffic over the last year so now is a good time to start migrating to
other teams, such as those, where your skills and knowledge will be an
asset.

Also there are other places where questions get asked.  AskLO is one
obvious one but it would also be good to troll through the vast amount
of articles about LO out there and help people who write into the
comments section and clearly don't know their way to good places to
ask questions.  Please try to give them links to here, AskLO or the
official help page so they can get those links themselves and also
give them links to documentation such as here
http://www.libreoffice.org/get-help/documentation/
because the wiki-link we usually give on this mailing list might be
confusing to such people.


I am NOT saying to leave this list!!  Just that if you have been here
a while then you are probably used to dealing with an exceptionally
high volume of traffic and might be finding yourself looking around
for other ways to keep busy and there is tons of great stuff out there
within the LO community.
Regards from
Tom :)

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