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Hi :)
It sounds like you are getting a corrupted download.  The 3 remaining
possibilities, imo, are that;

1.  Internet Explorer is stuffing up somehow.  It's worth using a
different web-browser to see if that is the problem.  MS make IE and
it mysteriously has problems with non-MS products sometimes.

2.  Your wiifi connection is intermittent.  Most web-browsers can cope
with that but IE can't and others sometimes have trouble with it too.
Torrenting is a good way around that because torrents doa  lot of work
to make sure you get exactly what you are trying to download and do a
lot of error-correcting as they go.  If you have not done torrenting
before then it's a bit scarily new but once you have tried it a few
times it begins to make sense.  Before getting into any of that i
would just reboot the router, maybe by pulling the main power-lead out
and plugging back in again.

3.  It might be a problem with the LibreOffice mirror but while that
is possible it usually generates quite a few comments from people.
I've not figured out how to try different mirrors but if you can that
might help

There might be other issues that other people can think of but those
are the only 3 i can think of.  Errr, your reply only got through to
me, not to the rest of the mailing list so they have no idea what i am
suggesting.  It's usually better to use "Reply to all" or "Group
reply" to ensure that other people can jump on any suggestions that
are not quite kosher or suggest additions or explanations to try to
help you.

Since there wasn't anything private or confidential in the email i
have forwarded it to the Users Mailing List for better quality-control
Regards from
Tom :)

On 22 December 2013 13:33, D G <> wrote:
Hi Tim,

When I attempt to install the program from the official website windows
stops the installation; it's says that windows has protected your computer
and then I have to select the more info tab and allow it to install anyways.
Then when the programs, both the installation aid and the main program
attempt to install on my computer I get the following error:

ERROR 1335, the cabinet file '' required for this
installation is corrupt and cannot be used. This could indicate a network
error, problem reading from the cd-rom or a problem with this package.

Thank You,

PS I followed your link to the official website to attempt to install the
program again.

Doug Guiffre

Date: Sun, 22 Dec 2013 10:11:50 +0000
Subject: Re: [libreoffice-documentation] compatibility issues with most
recent update

Hi :)
1. Updating really means upgrading. LibreOffice develops tooo fast
for tiny updates to be worthwhile so you just have to get a whole
upgrade in one go, rather than multiple tiny updates. The little
green "update" button should open a new tab in your web-browser that
takes you straight to the official website's download page. Upgrading
means installing/reinstalling a newer version of LibreOffice.

2. Which web-browser do you use by default? If you click on a link
in an email, such as this one
then does that open in "Internet Explorer" or something else? IE
often has problems, particularly on public holidays when there is
often a spike in incidence of malware. Whichever web-browser you were
using it is worth trying a different one just to see if that does make
a difference. I generally have 2 or 3 web-browsers although i usually
stick with only using 1 of them for almost everything. Most of these
lists seem dubious to me. IE or Chrome at the top hints at the author
not really knowing their stuff imo

3. There are many legitimate places to get LibreOffice from but if
you have somehow run into problems with 1 of them then try the
official LibreOffice website just to make sure you get the real thing.
The normal downloads link should auto-detect your OS and language
but there are various links to help correct it if it somehow makes a
mistake or if you are downloading for a different machine. The
following link was after i chose the Windows download in English for
the UK.

Regards from
Tom :)

On 22 December 2013 04:54, Tim Lloyd <> wrote:
Hi Doug,

How did you update? What was the difficulty you encountered?

Where did you grab the new version from? What version is this? what was
last version you had success with?


On 22/12/13 01:34, D G wrote:

To whom it may concern:

I am having difficulty updating Libreoffice, is the new version
with windows version 8.1?

Thank You,

Doug Guiffre

Sent from Windows Mail

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