Re: [libreoffice-users] Re: LibreOffice installation issue.

Hi :)
Oh, i assumed it was just another troll or else just someone a bit rushed and unable to do a simple 
google-search or quick visit of the LibreOffice or "The Document Foundation" websites.  It's 
unusually hot in the UK right now so people are unusually irritable here at the moment.  


On the downloads page it does give the 4.1.0 by default which i tend to think is a bit of a 
mistake.  I think it should be the latest stable version at least until the newer branch reaches 
x.x.3.  However, they do clearly state (just above the downloads 'buttons') that 
"This version of LibreOffice is prepared with care and presented with 
pride by the LibreOffice community. PLEASE NOTE that, since this is the 
very first version in the series, make sure to read the release notes (under "Handy resources")."
The bit after the "PLEASE NOTE" is worth taking notice of.  Perhaps making it a bit clearer by 
saying "in the NEW series" might have helped but however careful one is about things like that 
someone will find a way of not noticing it or of misunderstanding it.  


From what Sandor Marton wrote it's quite possible he got a corrupted version of LibreOffice from 
some 3rd party site rather than from the official website.  Normally 3rd party sites are also 
careful and good as they often have their own reputation to maintain.  Of course it might be 
possible to find some dodgy blog site but hopefully people have more sense than to go out looking 
for trouble.  I was a bit surprised Sandor Marton didn't give a link to where he downloaded from 
but i've seen people forget that sort of detail before so it wasn't a huge surprise.  Similarly 
with OS, and error messages.  He did mention that he tried to install it without any language, 
which i hadn't thought of trying.  

I didn't think it was possible to install just 2 or 3 of the modules.  The question has come up a 
few times in the mailing list and i'm sure other places too and the answer is almost always "No".  
Usually giving the reason why not.  Again it might be possible to find some dodgy site or place 
that have people giving hopelessly wrong answers such as Staples, Kioskea, Yahoo Answers but a 
quick look at a couple of other  answers on their sites usually indicates how reliable they are.  
Sadly Staples probably looks legit, although at the end of the day it is just a warehouse-shop so 
the sales staff are likely to be desperately low paid and clueless.  


It might be tricky for some people to find this mailing list.  It's 3 clicks from any of the slides 
on the home-page
1.  Click on whichever slides' link
2.  Click on "Get Help"
3.  Click on Nabble or "Mailing Lists" although some of the other options would have also reached 
people, notably the IRC or "Ask LibreOffice"

Actually one of the links leads to the "The Document Foundation"s website and that has a "Contact 
us" page which leads to the mailing list and to our Facebook fan page, the official blog, twitter, 
indenti.ca, an email address to reach the Board of Directors and 4 named individuals that have 
official "@documentatfoundation.org" email addresses.  


So, i just ignored the original post but i keep considering passing it on because it throws up a 
few concerns that it might be possible to prevent in the future = such as adding "NEW" in before 
"series" on the downloads page or doing something else to make it even clearer that there is a more 
stable branch/series.  

Regards from 
Tom :)  





> ________________________________
> From: Werner F. Bruhin <werner.bruhin@free.fr>
> To: users@global.libreoffice.org 
> Sent: Saturday, 3 August 2013, 15:00
> Subject: [libreoffice-users] Re: LibreOffice installation issue.
>
>
> Hi Sandor,
>
> I am just a user of LibreOffice but seeing that you are a Senior 
> Software Developer I have to react to this post.
>
> For someone who is involved in software development it is shocking for 
> me to see how little useful information you provide for anyone to do 
> anything with.
>
> Things like:
> - what OS
> - what language pack of the OS
> - what error messages did you see
> - was any prior version of LibreOffice installed
>
> might be useful to a support person and/or a developer.
>
> Werner
>
> On 03/08/2013 09:37, Sandor Marton wrote:
> > To Whom it May Concern,
> >
> > I've installed the latest version of Libre Office to my PC. Version
> > 4.1.04.
> > I selected only calc and draw programs to be installed, along with
> > language English (UK) only.
> > Doing that the program wouldn't run after successful installation.
> > After the failure I uninstalled it and I could see only invalid
> > characters in the uninstall dialogue box.
> > I think unselecting the language English (US) or English (South Africa
> > ?) was a mistake but I was able to do it and it is wrong.
> > If the language is essential for the application to run it shouldn't be
> > an option to install.
> >
> > I also find very hard to find this email address on your website. I bit
> > frustrating....
> >
> > Needless to say, the program is off the PC and not going back for a
> > while.
> > Good luck next time.
> >
> > Regards,
> >       Sandor Marton
> >
> >
> >    Sandor MartonSenior Software DeveloperSparc Systems Ltd.—-
> > IMPORTANT NOTE: This email and any files transmitted with it are
> > confidential and intended
> > solely for the use of the individual or entity to whom they are
> > addressed.
> > If you have received this email in error please notify the originator
> > of the message.
> > Any views expressed in this message are those of the individual
> > sender,
> > except where the sender specifies and with authority, states them to be
> > the views of
> > Sparc Systems Ltd.http://sparc-systems.co.uk  http://checkweigh.co.uk
> > sales@sparc-systems.co.uk
>
>
>
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