Re: [libreoffice-users] Strange Page Setup/Printing Problem

Hi,

Tanstaafl schrieb:
> Hi all,
>
> Ok, I'm at my wits end.
>
> We have a Canon Imagerunner iR-ADV C5030/5035 UFR II.
>
> It has 4 paper trays: 2 for Letter (different orientations), one for
> Legal, and one for Tabloid.
>
> Microsoft office works fine under the following circumstances, but
> Libreoffice is driving me crazy.
>
> I create a new blank document (Calc or Writer).
>
> I add some data.
>
> I click File > Print
>
> The print dialog comes up, showing the little Print Preview, and for
> Letter and Legal size options, everything works as expected.
>
> BUT...
>
> If I change the paper size to Tabloid Print dialog does show it in
> landscape mode, but the paper size is showing as Letter, NOT tabloid.

You have changed to Tabloid in Format > Page _and_ in printing dialog 
Properties > ... ? You need to set both, the page size in LO and the 
paper size in the printer properties directly at Canon.

> Nothing I can do will change this. It is IMPOSSIBLE for me to print to
> Tabloid size documents with Libreoffice and this copier.

Does LO find the correct tray? Please try to set the tray in the Printer 
Properties in the printing dialog. There are additional tray settings in 
Format > Page > Page and in the printing dialog in tab Options. Try to 
set both to use the printer preferences.

> I don't have any other printers that support Tabloid sized printing, so
> cannot test others, but again, printing Tabloid size from any/all other
> programs works just fine. I have confirmed this with Office 2007/2010,
> as well as Notepad and Wordpad, and Adobe Reader.

Have you tried (as workaround) to export to PDF and print with Acrobat 
Reader?

> Anyone have any ideas why Libreoffice is doing this?

You could install AOO and see, whether it has the same problems. If it 
is ok in AOO, then it is a LO problem and you should write a bug report. 
If AOO has the same problem, then it is something inherit from OOo. 
There had been large changes in printing from OOo3.2 to OOo3.3 (if I 
remember correctly) And then, because Oracle has dropped OOo, there was 
no one to fix all the special corner case problems.

Because of the huge number of printers and sometimes bad printer drivers 
it is very difficult for developers to reproduce the problems and fix 
bugs. For example, sometimes it makes a difference whether you use an 
original English driver or a localized on, both from the same manufacturer.

Kind regards
Regina



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