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On 02/25/2013 06:19 PM, Carl Paulsen wrote:
I'm using LO  on a Mac OS 10.6.8

I'm working on a critical project analyzing data from Salesforce (I'll call it SF) for non-profit SF users. When I export xls files from SF, if those files are greater than something like 7,000 records (a dozen or so fields), the file gets truncated by LO. The files (some with 21,000+ records) open fine in MS Excel (on a PC at least - I don't own Excel on my Mac).

If I export from SF as .csv files, these open fine in LO and I can manipulate them fine. Saving is also OK and I seem to be able to export to .xls, which then opens fine in LO with all 21000 records.

Any idea why the SF export of .xls file type won't open properly in LO? What could cause this problem? Could this be a bug in LO? I realize there could be oddities in the SF export function, but given it opens fine in Excel (on a PC at least)

Note I can see something going on with the file size. The .xls direct from SF is 15MB. After opening this file and then saving it, the file size is 3-6MB (and it has only about 7000 records). The .csv file that's exported from SF is about 2-3MB, but when I save the .csv file as .xls, the file is still only 3-4MB but it's complete (all 21000 records).


The problem is not the number of records since importing the csv file does not truncate. Most spreadsheets do have an upper limit for the number of records and for Excel and Calc I believe it is much larger than 21K.

Can you import the csv file and then save as an xls file and then reopen the xls file without data loss?

Jay Lozier

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