[libreoffice-users] Re: Writer crashing saving in docx format

Le 23/05/12 21:18, luis.a.de.sousa@gmail.com a écrit :

Hi Luis,

> I' using LibreOffice 3.4.4 on Ubuntu 11.10 and Writer crashes whenever I try
> to save a document in docx format. First of all I'd like to know how to
> access error logs or messages so that I can provide some more feedback on
> the issue.

If you're lucky, you might be able to find a file named "core" somewhere
on your system that would have been created when the app went belly up.
It used to be quite common on Linux systems, but seems to have fallen by
the wayside in many Linux distributions unless specifically activated in
some way (on a system level, or with a debug build of the app in
question). The file may or may not be visible to the normal user, so you
might have to do a search as root or sudo to try and find it.

You would also try looking for a file "hs_error_pid.log", this also
provides a snapshot of the apps libraries loaded into memory at the time
it crashes.

Also try installing your distrib's versions of the debug symbols that
are generally provided for such purposes, and then reproduce the crash.
This should leave you with one or the other of these files.

Ultimately, you could always use the Gnu debugger gdb and attache the
soffice process to it, then make the app crash as you describe, that
would give you something to start with.


Alex


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