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Though I hate to recommend a competitor's services, and may take a little
flack for doing so. For those who do have a individual question and want an
answer and nothing more, perhaps they should consider asking their question
at .  The community forum does
support OpenOffice, LibreOffice, StarOffice, NeoOffice and more.

I personally have done so on occasion and have received satisfactory

On Sun, Jan 22, 2012 at 4:22 AM, Jean-Francois Nifenecker <> wrote:


Le 20/01/2012 13:28, Florian Effenberger a écrit :


in the last few days, we have been receiving numerous requests for
unsubscription from this mailing list.

Way over 95% of all unsubscription problems are not related to any
malfunction of our mail system or of spam filters triggering in error.
We can confirm - we've researched each and every case - that nearly all
unsubscription problems simply occur because people do not *READ* the
instructions we give.

Thank you very much for your cooperation, and sorry for any

To me it appears that many people subscribing to mailing lists and having
problems are those who don't really know what a mailing list is all about.
Most have one single question to ask, they are probably newbees (at least
to mailing lists). Then they are overflooded by a seemingly unstoppable
flow of messages, most of which have nothing to see with their own question.

The consequences are:
-- they are angry at a stupid communication system
-- they can suppose that the software itself belongs to the same sort of
-- they are lost and don't even see the unsubscription option
-- the shout at the list because of FUD

All of this is bad marketing for LibO (or any large audience tool using
mailing lists). This may turn people away from the software and, worse,
make them denigrate it.

I'm a long-time user of mailing lists and I wouldn't swap to anything else
for reasons already given by others here. Nevertheless, I'm now convinced
that most of newbees or one-shot questionners should be directed to forums
first and that the way mailing lists work should be widely emphasized. The
last problem being to make forums and mailing lists transparently

Jean-Francois Nifenecker, Bordeaux

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