Re: [libreoffice-users] Re: Impress & PowerPoint

On Wed, 2011-10-05 at 11:41 +0200, Marcello Romani wrote: 

> Il 05/10/2011 09:16, Tom Davies ha scritto:
> > Hi :)
> > +1
> > Insults are unnecessary and unhelpful.  Personal arguments and criticisms would be better 
> > off-list too.  Just my opinion, clearly a lot of people disagree, but i agree with Marcello.
> > Regards from
> > Tom :)
>
> Thanks.
>
> I admit my comments in the last few days have not added much useful 
> content for lurkers or the OPs. I just wanted to stress the fact that I 
> fear newcomers to LO / OOo might be scared away if they receive "hard" 
> responses in "general help"-oriented mailing list like this. Which, btw, 
> I think most users see as "official", and from which they thus expect 
> "official" support. Whether or not this is a reasonable expectation is a 
> different matter... :-)

i do not know about "official" support but polite support definitely. I
think there are two problems, user who think they can bully a volunteer
and trolls acting as if they were a volunteer. Most of the regulars
recognize each others email addresses and respect the other regulars. I
have notice most of the regulars are actually very knowledgeable, much
better than most paid support - we are all users. The users asking a
question should be given a polite and accurate answer(s) to their
question. I hope I do this. Now trolls, I do not know how we can stop
them totally. 

> -- 
> Marcello Romani



-- 
Jay Lozier
jslozier@gmail.com

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