Hi :)
There is some discussion about this on the moderators list
http://nabble.documentfoundation.org/Instructions-on-how-to-unsubscribe-td3016239.html#a3211580
Feel free to add suggestions and/or indicate which options you would prefer to
see. TDF is about finding answers and making progress rather than getting
bogged down in entrenched opinions. People do work hard and develop loyalties
in the teams but hopefully are often open to new developments.
Regards from
Tom :)
________________________________
From: Libre User <libreuser@earthlink.net>
To: users@global.libreoffice.org
Sent: Sat, 30 July, 2011 19:10:05
Subject: Re: [libreoffice-users] Libreoffice message footer
At 06:16 AM 7/30/2011, you wrote:
** Reply to message from Jean-Baptiste Faure <jbf.faure@orange.fr> on Sat, 30
Jul 2011 08:54:08 +0200 > Le 30/07/2011 04:07, Cliff Scott a écrit : > > At the
risk of starting another round of arguments regarding subscribing & > >
unsubscribing I would like to point out that the information for > >
unsubscribing in the footer of messages on this list is incorrect. I just > >
changed my email address so I had to unsubscribe the old one and subscribe > >
the new one. It all went without a hitch because I checked first at the > >
get-help page on the Libreoffice.org website and found out that the correct > >
unsubscribe address is "users+unsubscribe@global.libreoffice.org", NOT > >
users+help@global.libreoffice.org. > > Please read more carefully the text of
the footer. It does not tell you > the address where to send a message to
unsubscribe but the address where > to write to get the instructions how to
unsubscribe. I guess this > indirect procedure is useful because you need to be
informed that you > will have to answer to the confirmation request. Thank you.
That was also pointed out to me by someone else. I took it to mean the actual
address which it is not. Possibly it could be clarified by putting it similarly
to this: "For unsubscribe instructions email to:
users+help@global.libreoffice.org" or something to that effect. From all the
hassle I've seen others go through in the past I'm not the only one to
misinterpret the present wording
I think this problem illustrates the same mindset that a lot us of find
bothersome in most MS products. That is the inability of Developers to put
themselves in the place of Users.
The developer knows the line means: "Here is how you obtain the instructions on
how to unsubscribe."
The less sophisticated user, seeing the same line reads it as: "Here are your
instruction on how to unsubscribe."
Instead of the developers insisting that the information is correct and not
changing it, they should realize that the less sophisticated users ARE
interpreting it erroneously and that they need to change the wording to reflect
how users are actually seeing it.
Jerry
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Unsubscribe instructions: E-mail to users+help@global.libreoffice.org
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