RE: [libreoffice-users] Re: help recovering?

There should be a system log some place that provides any error codes and information that led to a 
spontaneous reboot.  Perhaps even for a freeze, but less likely.

I have the screen flash reboot from time to time and in my case it appears to be either USB faults 
(related to the Bluetooth keyboard and mouse, I think) or a PCI error which I am pretty sure is 
related to my graphics card (ATI HD 5900 series).  Those have become rare, so my system seems to 
have stabilized (fingers-crossed).

You should see if there is a GeForce diagnostic test for the 6800 GS.

 - Dennis

-----Original Message-----
From: JeepNut [mailto:JeepNut@zoho.com] 
Sent: Saturday, July 23, 2011 18:13
To: users@global.libreoffice.org
Subject: [libreoffice-users] Re: help recovering?

Thanks Tom.  I understand and that's part of the mystery here.  The longer
story is that I've been having problems with the system "spontaneously
resetting" or just freezing up like this for several months.  At first, like
many, I cried to myself in my personal system log about the upgrade to 11.3
being the problem, then about KDE being the problem, then about LibreOffice
being the problem, but started to finally realize it cannot be that all the
software suddenly became "buggy".  I kind of have to do that.  I log my
gripes rather than take them to a forum.  After I've read and re-read my
inane whining, I come to other conclusions. <wink>

One of them was the perhaps a memory had failed.
So I bought 2 new sticks about a month ago.
Problems with Firefox have disappeared, it no longer crashes constantly and
the same for several other "unstable" apps I had trouble with.  Big
improvement, but I still have trouble keeping specifically LibreOffice
running for some reason and still have this freezing of the machine. 
Although the spontaneous reboots have not recurred.

So I am intrigued with the idea that maybe the video card causes this.
I'm going to pull the box open and try reseating it and see what happens
afterward.  Of course to know if that works will take some time.  And it
won't fix the immediate issue with this specific file, but maybe no further
problems afterward.
I haven't had luck with it so I'll send that along to you off list and hope
for the best.

BTW the cautions you give are well taken. But I'm an intermediate level hack
w/ the PC.  Been a PC hardware/software junkie since Kaypro 486 days and DOS
2.2.  But that was before I saw the light and jumped on the Linux wagon. 
I've built several PC's over the years, this PC from scratch about 4 or 5
years ago and it's been very reliable and worked great until just recently.
The graphics card in this one is  XFX GEForce 6800 GS 256Mb  and isn't very
old.  Maybe one year or less. 
I keep the dust off things internally about 2 or 3 times a year as the PC is
in a clear arcylic case so it's easy to see when she's dirtied up.  So the
card fan can be observed functional and not terribly dusty at this time but
it may benefit from being reseated.  I'll do that and see what happens going
forward.
Thanks for that suggestion.



Tom Davies wrote:
> Hi :)
> It's also not likely that a single app would crash the whole machine like
> that.  
> One of the top 3 priorities of Gnu&Linux is that individual processes can
> fail 
> without affecting the rest of the system.  Hence no Bsods.  Is your
> machine 
> overheating severly?  Are you using a laptop or something with inadequate 
> cooling?  Is your graphics card not pushed in properly or getting
> extremely 
> hot?  Ram-sticks or cpu?  My money would be on the graphics chips
> over-heating 
> or wobbly graphics card.  
>
>
> If it is a desktop machine are you confident enough about opening the case
> and 
> getting rid of some of the dust without touching any of the components or
> the 
> mbord or anything?  Which country are you in?  In England the normal 3 pin
> mains 
> earths the case so even though you would still need to turn off the
> machine at 
> the back and at the wall you could remove static from your hands at that
> point 
> by touching the case.  In the US it could be dangerous to touch the case
> even 
> with the power off.  The static on your fingers and the oily grease even
> on 
> carefully washed hands is enough to damage some components inside the
> machine so 
> take care!  
>
> Regards from
> Tom :)
>
>
>
>
>
> ________________________________
> From: JeepNut &lt;JeepNut@zoho.com&gt;
> To: users@global.libreoffice.org
> Sent: Fri, 22 July, 2011 17:42:36
> Subject: [libreoffice-users] help recovering?
>
> Hoping for some good news here.
> Am using the openSuSE branded version of LibreOffice 3.3.3 OOO330m19
> (Build:301) tag libreoffice-3.3.3.1 on openSuSE 11.3 and KDE 4.4.4-1.5.
>
> Was editing a document that is pretty important (to me at least) and
> during
> the process had tried to add a footnote.
> I was editing the text in the footnote and almost immediately there was
> some
> flashing of the screen and LibreOffice crashed, locking up the entire PC. 
> No mouse control, no keyboard control, nothing.
> So I had to "reset" the PC.
> Now the document is fubar.  When I try to open it, LibreOffice attempts to
> recover but fails.
> Then it tries to repair the file but opens only a blank page.
> I've tried to open it without an extension and get a list of a variety of
> application types to attempt any modicum of recovery, but no matter what I
> try to open it with it either fails, or opens in a file of unreadable
> gibberish.
> I'd be THRILLED if someone would be able to actually recover this document
> for me.
> Nothing secret in it, I'd be happy to email it to anyone who'd like to
> give
> it a try.  Even just to get back the text out of it  so that I could
> rebuild
> would be fabulous.
>
> Any chance at all to recover?
>
>
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