Re: [libreoffice-users] Re: Trivia Question

On 05/27/2011 09:49 PM, Tom Davies wrote:
> Hi :)
> Are there Support Contracts available for LibreOffice already?  Any chance of a
> link?  I saw one of the tri-folds mentioned about support from Novell but i
> thought Novel got bought-out a few months ago.  Are they still around and if so
> do they offer paid-for support?
> Regards from
> Tom :)
They are still around, as far as I can tell.

I say late last month a link, and followed it to Novel and its support 
options.

Also, for legal stuff, if a company gets bought out the current owner 
must abide by the contracts made with the company they bought out.  So 
any support contract must be kept going.  Otherwise if a company wanted 
to break a contract, they would just be able to be bought out by a 
holding company and then break the contracts.  This would become a big mess.

I have heard of several companies offering paid support services, but do 
not remember their names since I cannot afford to pay for support on my 
limited budget.  A $150 printer is a large ticket item for me, so 
spending another $50 a month for support is not my idea of needed use of 
my limited income.  For companies, that is another story.

> ________________________________
> From: Alexander Thurgood<alex.thurgood@gmail.com>
> To: users@libreoffice.org
> Sent: Fri, 27 May, 2011 22:06:40
> Subject: [libreoffice-users] Re: Trivia Question
>
> Le 27/05/11 19:27, timi@iafrica.com a écrit :
>
> Hi,
>
> > Quite obviously I can't use Impress for serious business so I guess my question
> > is purely
> >
> > academic?
> Good job you didn't post on the dev list then, you would've been told,
> that as a serious business user, you would naturally consider buying a
> serious support contract !!
>
> Enterprise use case scenarios are considered by more than one developer
> to be marginal use cases, unless you as a business user are prepared to
> sponsor developer time or prioritising to get your pet bug/feature fixed.
>
>
> > Un-Impressed
> Unperturbed. And yes I am a business user. Do I think it sucks - yes,
> but then I did with MSO too.
>
> Alex


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