Re: [libreoffice-users] Re: crash within seconds of opening a doc.

Hi :)

Congrats on fixing that!  It's good to hear you pin-pointed the problem but it 
does sound a little unusual.  If you have time to post a bug-report then that 
might help but don't worry if you don't have time
http://wiki.documentfoundation.org/BugReport

Don't worry if you don't have time for it after all the time it has taken to 
find a work-around.  


Congrats and regards from
Tom :)




________________________________
From: Burai <burai@pvzen.org>
To: users@libreoffice.org
Sent: Sun, 1 May, 2011 21:04:37
Subject: [libreoffice-users] Re: crash within seconds of opening a doc.

Thanks Tom,

I uninstalled & reinstalled both OO & LO 1 at a time, without having 
both installed together. I downloaded each one again & kept at it. No 
joy. Fragmentation was not an issue.

However, ... I have now had OO 3.3.0 installed and working without 
lock-ups for about 4 days. It seems that disabling the auto-updating of 
extensions did the trick. When I reinstalled the auto-update feature, OO 
locked up again. De-installed, no lock-ups. I couldn't find how to do 
this (disable auto-updates) in the current LO install.

So, for the time being I am functional with OO. Thanks for your advice.

Burai

El 26/04/2011 2:18 PM, Tom Davies [via Document Foundation Mail Archive] 
escribió:
> Hi :)
> Answers will usually be at the bottom of the thread. i top-post now just
> because that is probably more familiar to you as it is to most people.
>
> Win7 with 2Gb should be ok, especially if you don't have tons of other
> programs
> open at the same time. The 3.3.2 (or OOo's 3.3.0) 'should' be stable.
>
> There could be a number of causes;
> 1. Do you have both LibreOffice and OpenOffice installed at the same
> time? If
> so then try un-installing OpenOffice and then re-install LO using the
> installer
> you already have. Even without re-installing LO just un-installing
> OpenOffice
> can fix the problem. You can always return to OpenOffice as both are
> free to
> install. OpenOffice and LibreOffice use some identically named things which
> often causes problems if the OpenOffice QuickLauncher is used. There are
> probably other conflicts too. Uninstalling might possibly uninstall some
> things
> that LibreOffice needs although i've not heard of that happening so far.
>
> 2. Fragmentation or other maintenance issue in Windows generally. Are other
> apps sluggish or unpredictable and possibly crashing? It could be a good
> idea
> to do some back-ups and then some routine maintenance such as defrag. If
> fragmentation is really bad then Perfect Disk sometimes do a free-trial
> for 1
> month and they tend to be a LOT better than MS's defrag tools.
>
>
> 3. Perhaps LibreOffice didn't download and install properly. I don't
> know if
> we have md5sum or similar way of checking that the download worked. The
> easiest
> and quickest check is to simply try to re-install the LibreOffice you
> already
> downloaded (see option 1 above). If the 2nd re-install doesn't work then it
> might be worth re-downloading to try again.
>
> Please let us know how this goes and keep us informed.
> Good luck and regards from
> Tom :)
>
>
>
>
> ________________________________
> From: Burai <[hidden email]
> </user/SendEmail.jtp?type=node&node=2866963&i=0&by-user=t>>
> To: [hidden email]
> </user/SendEmail.jtp?type=node&node=2866963&i=1&by-user=t>
> Sent: Tue, 26 April, 2011 18:49:46
> Subject: [libreoffice-users] crash within seconds of opening a doc.
>
> I'm lost, confused & perhaps stupid, but feel free to think what you
> will. I
> have been contentedly using Libreoffice and openoffice before that with few
> problems. Occasionally a doc would stall with a "Not Responding" message
> and
> then usually recover all by itself. But now, for about a month, no such
> luck.
> Libreoffice crashes, "unknown error" almost every time I open a doc. Same
> behavior with starting a new doc, same behavior with writer & calc. Same
> behavior with removing LO & installing OO. Same behavior in XP sp2
> compatility. I would like to disable auto-update, but I don't see that
> option in Tools->Options in this version. And I don't see anyone else
> reporting this problem.
> Windows 7 starter, 2 GB ram, netbook with Intel Atom N550. LO 3.3.2 (or OO
> 3.3.0)
>
> Thanks for your patience,
>
> Burai
>
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