Re: [libreoffice-users] crash within seconds of opening a doc.

Hi :)
Answers will usually be at the bottom of the thread.  i top-post now just 
because that is probably more familiar to you as it is to most people.

Win7 with 2Gb should be ok, especially if you don't have tons of other programs 
open at the same time.  The 3.3.2 (or OOo's 3.3.0) 'should' be stable.

There could be a number of causes;
1.  Do you have both LibreOffice and OpenOffice installed at the same time?  If 
so then try un-installing OpenOffice and then re-install LO using the installer 
you already have.  Even without re-installing LO just un-installing OpenOffice 
can fix the problem.  You can always return to OpenOffice as both are free to 
install.  OpenOffice and LibreOffice use some identically named things which 
often causes problems if the OpenOffice QuickLauncher is used.  There are 
probably other conflicts too.  Uninstalling might possibly uninstall some things 
that LibreOffice needs although i've not heard of that happening so far.

2. Fragmentation or other maintenance issue in Windows generally.  Are other 
apps sluggish or unpredictable and possibly crashing?  It could be a good idea 
to do some back-ups and then some routine maintenance such as defrag.  If 
fragmentation is really bad then Perfect Disk sometimes do a free-trial for 1 
month and they tend to be a LOT better than MS's defrag tools.  


3.  Perhaps LibreOffice didn't download and install properly.  I don't know if 
we have md5sum or similar way of checking that the download worked.  The easiest 
and quickest check is to simply try to re-install the LibreOffice you already 
downloaded (see option 1 above).  If the 2nd re-install doesn't work then it 
might be worth re-downloading to try again.

Please let us know how this goes and keep us informed.
Good luck and regards from
Tom :)




________________________________
From: Burai <burai@pvzen.org>
To: users@libreoffice.org
Sent: Tue, 26 April, 2011 18:49:46
Subject: [libreoffice-users] crash within seconds of opening a doc.

I'm lost, confused & perhaps stupid, but feel free to think what you will. I
have been contentedly using Libreoffice and openoffice before that with few
problems. Occasionally a doc would stall with a "Not Responding" message and
then usually recover all by itself. But now, for about a month, no such
luck. 
Libreoffice crashes, "unknown error" almost every time I open a doc. Same
behavior with starting a new doc, same behavior with writer & calc. Same
behavior with removing LO & installing OO. Same behavior in XP sp2
compatility. I would like to disable auto-update, but I don't see that
option in Tools->Options in this version. And I don't see anyone else
reporting this problem. 
Windows 7 starter, 2 GB ram, netbook with Intel Atom N550. LO 3.3.2 (or OO
3.3.0)

Thanks for your patience,

Burai

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