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On 04/21/2011 08:35 AM, e-letter wrote:
The point is, the business user receives a document in m$ word, is not
prepared to pay for m$ office and so _chooses_ to use LO, then
complains that LO is "incompatible" (never that m$o is incompatible
with LO! Or ODF!).


The only issue I see is with MSO's ".docx" Open Document type of documents that came out with MSO 2007. The original file formats work just fine. How about the compatibility issues with MSO 2010 documents being read with 2007? Have been told be some that there are issues there.

The problem is not that LibreOffice is not compatible with MSO, but MSO users are using a bad file format to begin with. MSO could not provide any "working" documentation to the ISO committee when they wanted their "x" formats to be the standard. IF MSO cannot provide the documentation on how their own formats work when they wanted it to be the standard for the "world" to use, then how are others to get them to work.

That is the real issue. If all users dump the formats MSO created for 2007, and beyond, saving their documents in .doc, .xlt, etc., then their would be no issue with compatibility. Switching from .doc to .odt could be an issue for them in the short term, since MSO mangled their ability to read/write files in ODF's ISO standard file formats [maybe on purpose].

As for blaming the user for choosing LibreOffice and then complaining about compatibility, that is never a good idea. OOo never upgraded their Migration Guide from the 2.x version. Maybe LibreOffice should make a separate guide to migrating to LibreOffice that points out step by step how to make sure all their files will be compatible with LibreOffice and 90%+ of all other non-MS office suite packages. Give them a simple, easy to read document that gives the user the guidelines on how to switch from MSO to LibreOffice. Do not make it a part of a larger document. Make it small and easy so that the average user can read it in his/her spare time before they dump MSO and not get their files in order. I tell people to use LibreOffice [OOo before] and keep MSO on their systems till they get to the point where they do not need MSO to re-save internal/external generated documents to be compatible with LibreOffice [OOo, and most other office suite that people may use]. I still get documents that cannot be read properly by LibreOffice [OOo] or MSO.

When a business user (who hopefully has made a donation to the FOSS
community since higher profits may have been obtained by using OSS)
receives an LO Writer document from a customer that has been corrupted
during transmission between LO programs installed on customer and
supplier computers, _that_ is of higher priority to resolve.



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