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On 4/8/11 2:42 AM, aqualung wrote:

Possibly what caused the "crossed wires" in this thread was the
unfamiliarity of the second poster with this odd mailinglist/forum hybrid
called Nabble.

Others
http://blog.documentfoundation.org/2011/03/14/how-large-is-the-libreoffice-community-a-mailing-list-approach/#comments
have remarked  that LibreOffice should have a regular forum where users can
go to ask for assistance.

This Nabble was very hard to find for me, at the time I did not see it
advertised prominently on any TDF / LibO web page. Now, I did know already
about the two widely-trafficked OpenOffice volunteer forums, especially
http://user.services.openoffice.org/en/forum/.

In the long run, however, it would be better either for LibO/TDF to set up
their own forum (not a Nabble which poses extra difficulty) or to discuss
with the management of the two premier OOo user forums a rebranding to give
LibO equal billing.

Mailing lists are not convenient or agreeable to the general public. People
want a forum that works the way they are used to: not a Google user group,
or two discussion pages on sourceforge.net, or a Nabble. This need not mean
that mailing lists get shut down. Scribus, for example, is keeping its
mailing lists but recently set up a  http://forums.scribus.net/index.php
dedicated forum  as well.

If you think finding Nabble and other help in the Libre Office site is hard, try Mozilla!! Horrendous!l Great eye candy, but not particularly functional for finding help.

If Libre Office goes to a forum format, I'm outta here. Forums are resource hungry and slow. To me, forums assume the user is to stupid or ignorant to master newsgroups. If you want efficiency, use newsgroups. I access this mailing list via gmane.org, where access to a mailing list is reformatted to act like a newsgroup. Far, far simpler and easy to use.

Now, if Libre Office offered both forum style access and newsgroup style access to the same help database, I wouldn't care. But, if LO doesn't tell people about either or both ways of access help, then LO PTB can't complain about one or the other system not being used.



Ken


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