On 01/12/2013 01:00 PM, Kannan Moudgalya wrote:
Dear All,
I would like to re-open the discussion on this topic, which was 
discussed a couple of weeks back.
I already mentioned in a previous mail that we offer LibreOffice 
workshops for clerical and support staff of many organisations, such 
as government offices and universities, free of cost.  What is 
interesting is that the participants learn advanced features of the 
software, for example, track changes and the like.  Most of them, 
however, are not aware of such advanced techniques in MS Office.  The 
reason is that no one teaches these things on MS Office - the training 
programme is possibly expensive or only limited seats are available in 
a training programme.
Thus, even if LibreOffice is less powerful (for argument sake), it is 
used effectively - even the advanced features are known to the users.  
In comparsion, the MS Office is used less effectively, even if it is 
more powerful, once again, for argument sake.  Thus, the LibreOffice 
users end up being better users of the software, compared to the MS 
Office users.
A few of points:
1. Office suites are relatively mature products and all have a common 
set of core features such as tracking changes, etc. So most of the very 
advanced features will not be used by the vast majority of users. So the 
core functionality is the same for any office suite and most users 
probably would not know the difference other than the interface and 
naming conventions are somewhat different. Office suites (at least as 
separate parts) have been around since the 80's and most of the key 
functionality has been included for many years. Each office suite does 
have it strengths and weaknesses. One article I read stated that Writer 
is superior to Word for long, book length documents for many reasons, I 
forgot to save the link.
2. Except some file compatibility issues, IMHO, all the major FOSS and 
proprietary office suites will more than adequately meet most user 
needs. The file compatibility issue is caused by poorly 
documented/implemented proprietary file formats being used by commercial 
vendors. MS has the worst reputation but others try to lock in users by 
using proprietary formats. IMHO, the primary reason many do not switch 
from one suite to another is not retraining costs, which are probably 
overstated, but inertia of using suite X and will continue using it.
3. Office suites "in the cloud" do have some advantages for sharing and 
working remotely. However, IMHO, the primary reason many vendors are 
pushing the cloud is because many core software products are mature. The 
most important reason to update to a new version for most is for the bug 
fixes and internal improvements. New features are rarely important. If 
the current version is more than adequate it is very difficult to get 
someone to spend money to update. But, if one is monthly subscriber one 
may pay more over time than with a one time purchase. Ironically, it is 
probably easier to convince someone using FOSS software to update more 
regularly because there is only the installation/updating time (costs) 
to be incurred.
The above observation got corroborated in a blender workshop that we 
organised.  Here is a feedback from an official of the organisation, 
where we conducted this workshop.
/"The workshop as informed to you earlier over phone was really 
successful. By the end of four days the participants were very happy 
and confident in developing 3D animation. Earlier they were using 
licensed products which did not actually fulfill our requirements of 3 
D animation. Added to that they were also introduced to interactive 
game development using Blender. In the four days they were introduced 
to modeling, lighting, 3D Animation and interactive games. The best 
part was the spoken tutorials helped them get ready with the 
installation, interface and utilities of Blender before  the physical 
workshop in the IGNOU campus. Spoken tutorials were really useful as 
the participants could use them time and again as reference material 
even when the physical workshop was on. We are very happy with the 
workshop and looking forward to an advanced level workshop."
/Kannan
--
Jay Lozier
jslozier@gmail.com
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