Re: [libreoffice-marketing] LibreOffice 3.5.x

Hi :)
Ok, lets say that when people encounter a blocker of a problem maybe nearly as many as 1% bother to 
complain and the rest just check the download in the bin and tell their friends that LO "just isn't 
ready yet".  

Lets also say that of 100 downloads 90% are from people that already use LO for their own 
machine(s).  Sometimes they stuff it up and have to download again.  Often people download for each 
and every machine rather than re-using the one they already downloaded.  Sometimes they go back to 
previous versions and then another day re-download to try again.  Of the remaining 10% lets say 9% 
are LO users that make a Cd/Dvd or Usb or just copy directly to  give LO to friends who never get 
around to install that weird LO thing.  

We can all invent our own sets of figures and try to justify our guesses based on "studies" done 
for completely unrelated things.  
Regards from
Tom :)  

--- On Mon, 4/6/12, Italo Vignoli <italo.vignoli@gmail.com> wrote:

From: Italo Vignoli <italo.vignoli@gmail.com>
Subject: [libreoffice-marketing] LibreOffice 3.5.x
To: marketing@global.libreoffice.org
Date: Monday, 4 June, 2012, 11:52

Let's put the numbers in context. LibreOffice 3.5.x has been downloaded 4 million times from TDF 
mirrors, plus another million from other download web sites. Let's estimate a 20% physiological 
drop, and consider "only" 4 million users (conservative). It means that 4000 complaints would be a 
mere 0,1% and 400 a negligible 0,01% (we are in the "part per million" ballpark, which is just 
amazing). Based on these figures, I do not think that claiming that the software is not stable is 
correct. Of course, we should bring any number as close as possible to 0, because there are areas 
where we could improve substantially.

Italo Vignoli
Mobile +39.348.5653829
Email italo.vignoli@gmail.com
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