Re: [Libreoffice-qa] How Can I Provide More Info For Developers

Hi John,

On Fri, 2012-09-07 at 19:10 +0200, John Smith wrote:
> Maybe im just dumb, but: Once you have provided a reliable and
> reproducible test case (in this case, download the odt file attached
> to the report and save it as docx in libreoffice), is there still a
> need to provide further info at all ?

        You can always make it easier for a developer to solve - and the easier
it is, the more likely it is to get solved quickly. Ways to do that are:

        * getting a stack-trace with full debugging symbols

        * running valgrind with full debugging symbols and
          attaching a trace.

        For bonus points poking around at the code that's failing and thinking
hard about it - and (for some bugs) even a non-expert can see the
silliness by reading the relevant code in the backtrace, and looking at
the git history for that file ;-)

        So anything to get more people drawn into development and bug fixing is
good :-) we have no-where near enough hackers / proctologists to match
the bugs (yet).

        ATB,

                Michael.

-- 
michael.meeks@suse.com  <><, Pseudo Engineer, itinerant idiot