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Hi Michael,

Michael Meeks wrote (25-01-12 11:18)

On Tue, 2012-01-24 at 23:10 +0100, Cor Nouws wrote:
The idea/hope is, that faster/smarter fixing of bugs, leads to a shift
in the time spending: less weeks on bug fixing and more on features.

        Sure - of course, those bugs need good visibility; they need to be
marked 'most annoying' if they are major issues as early as possible. So
this 'initial bug' date is (to me) uninteresting. There are thousands of
bugs, if we have serious / critical stoppers they need to be
-immediately- associated with the most annoying bug, or at least
suggested there in a comment [ NB. as we add a dependency we need to add
the bug in a comment too to have this date ;-].

agree agree.

Examples:
- 45068 Update from 3.4.4 on Win not possible without ...

        so - we got a same-day workaround; but the bug was not prioritised for
six months ? :-)

Yep .. problem ;-)

- 41054 Saving problem ods with new sheets
      initial report 2011-09-20
      fixed for 3.5 2012-01-10
      fixed for 3.4 still pending

        added 3.4 most annoying 2012-01-13 after the 3.4.5 release ;-)

Indeed that problem.

Hopefully it'll make it into 3.4.6 somewhen before we do that release
until we do - not a big issue.

Up to the moment that some professional user starts to update a spreadsheet application, which only happens now and then, and finds her/himself in disgrieve.

- 39118 Charts do not update
        added to 3.4 most annoying: 2012-01-13 - also after the 3.4.5 release;
six months after filing.

Indeed.

(pls don't ask me to provide more examples)

        Sure - please do :-)

:-) No I won't: the three examples are enough to show where our mutual effort / process is too week.


        What I see here is that (for whatever reason) serious bugs (or at least
bugs with easy fixes which we could easily back-port) are not being
raised at the place that we track these things carefully before release
at, such that we have time to deal with them.

Yes, that might well be the core of the problem. Too few capable eyes that can spend enough time on it

Another reason: lack of triage / bundling of issues, which is both
important for developers (fixing) ans users (simple how-to's for work
around).

        Right - it is a serious issue as you say; we need to get better
visibility into easy-to-back-port, and/or blocker-like bugs. And we need
to get that earlier.

Yep, let's continue to work on that.

Thanks,
Cor
--
 - Cor
 - http://nl.libreoffice.org


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