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Hi

I ran into a very poor design in Crystal Reports today and I thought it
should be mentioned as reminder in discussions about UI design.  

In CR you can export you document in several different formats and there
are both a menu selection and toolbar button. The problem is that the
button and menu selection do not allow exporting to the same file types
or locations. For some reason they have totally different behavior with
each other. With the menu you could export to an Excel file but not a
pdf file and the opposite is true for the button. I have not noticed
this in LO but something we should remember that the behaviors should be
consistent. For example most applications use the print button for
printing using the default printer while the Print command on the menu
has more options. Thus the button is the most common user choice of the
Print command. 

Crystal Reports is pricey proprietary software produced by SAP.
-- 
Jay Lozier
jslozier@gmail.com

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