Re: [libreoffice-accessibility] Request for technical assistance

Hello Ruth, 

On Mon, 06 Jun 2011 08:31:39 -0400
"Ruth C. Reidbord" <rcreidbord@gmail.com> wrote:

> My son-in-law installed Libre Office for me last month when I purchased 
> a new computer.  It worked fine until last week.  Last week I received a 
> document as an attachment on my Email which contained a survey to which 
> I wanted to reply.  I couldn't type in the answers so I cut and pasted 
> it to a new document on Libre and when I was finished I hit Send. 
> Immediately I got a message that I had done something wrong and Libre 
> was closing. Since that time, 5 days ago, I can't open Libre, so I can't 
> type documents and I can't access my files.  I don't know what to do. 
> Please help me.

Sure, I'll try. 

I'm assuming that LibreOffice crashed (closed unexpectedly) and with any new start of LibreOffice 
it tries to recover the old document? Is this correct? If yes, instead of clicking on "Continue" to 
start the recovery process, just click on "Cancel". Then LibreOffice won't try to recover the 
document and should start as normal. 

I hope this helps. 

Sigrid

By the way, questions like this one are more suited for the users list (users@libreoffice.org). 
There are many volunteers subscribed to this list who are very friendly and keen to help new users. 
:) 


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