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Thank you Marc for saying that [below].

The last time I had to rebuild a Windows computer, I had to spend 12+ hours installing all 200+ updates that was needed to get the OS up-to-date.

Yes, not any software works 100% the first time you use it. It takes work to fix anything you did not think of. Each person and system will find things that were not working properly on their systems BUT was working properly on the testing system. It is much easier to write a package that would be used on one system by a limited user base. That one system was what Mac did for all those years. Windows users and Linux users have used so many different hardware combinations, well things do not work well on every one. The same for users. We each have different needs and use the software differently. We may find an error that would never be found by a tester since that person did not try the way you, me, or others, decide to use the software.

LO works well for me. It works well for others. Yes there are problems being worked on. Yes sometimes there are issues that can be frustrating. It was the same for me with office software before MS Office 95 came into being. It was the same with MSO 97, 200, 2003. It was the same with OpenOffice.org. It is the same with LO. I find that LO works better for me than any other office package that I have access to. The package is free. The people who are developing the code and fixing the bugs do not get paid for their work. They freely donate their time and skill doing things others would demand big money for.

Nothing is perfect.  But LO is free and it works well.

3.3.x works well and is stable.
3.4.0 is for those who want to try the "cutting edge" version of the software.

I say thanks to everyone who have worked on making LO the best package it can be.

If someone has any problems with this, well remember this email list is for solutions to problems and not ranting and raving on how bad you feel it is.

On 06/09/2011 10:04 AM, Marc D. Demers wrote:
It's true that the French help package does not work but the English one run perfectly. Those kind 
of problems are frequents with a free and open source software. The 3.4 version has some glitches 
but the 3.3.2 is very stable and has sufficents futures for the average user.

Your infantile complaint remember me of some posts on others forums where users think that 
everything run perfectly out of the box. No program can give you this guarantee. Just think of all 
the update you install with any system (Windows, OSX, Linux, etc.) free or commercial. So, stop 
complaint and/or leave this forum.

Marc Demers




Date: Thu, 9 Jun 2011 09:06:02 -0400
From: davidbteague@comporium.net
To: users@libreoffice.org
Subject: Re: [libreoffice-users] help package installation failure

On 6/9/2011 7:28 AM, Brian Gillespie wrote:

My advice to you is to look for another program! This suite is full of problems
and no where to find solutions. The more you look for solutions, the more you
receive these idiotic e-mails from other users which don't help- just load up
you mail. Delete the whole thing and look for another!
I don't know what you are doing with LO that you find it  so bad.  I
have used FREE OO.o since 1.1 and I use FREE LO 3.2 now. I have had only
joy in using it.   And joy in not having to give MS large sums of money.

The help I have gotten from OO.o help and the help from the folks here
is of better quality than the so called help I got from MS help package
(only easy questions answered there) or from official and unofficial MS
help sites.

That said, if you don't like OO.o or LO, you should pay Microsoft their
(exorbitant) fee for Office, which incidentally is not free of problems
either. Please stop complaining about a free package that works well,
has great help, and marvelous FREE mailing list for questions. And a few
bugs.

All that is required is that you understand that we are all volunteers.
Volunteers write and maintain the code and distribute it for FREE, and
volunteers provide FREE support for this FREE package.

And you must understand that no software is bug free.

Thanks to everyone who helps write, debug, distribute and support
LibreOffice and who did the same for OO.o!

David Teague
Appreciative, long time user of OO.o and now user of LO

<SNIP inquiry about why help isn't installed automatically>
--

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