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On Thu, 26 Aug 2021 at 18:05:41 +0530, Susmita/Rajib wrote:
As the snapshot shall illustrate, I tried my best to get back my
access, but failed. Please help. So much of textual instructions is
confusing me.

The second entry on the aforementioned link reads

    “I can’t log in with my AskBot credentials

    AskBot and our Single Sign-On platform have different authentication
    backends: if you don’t already have an SSO account then you’ll need
    to create one (with a matching address as written above).”

Please also read the first entry.  You'll need to follow these steps in
order to regain access.


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