[libreoffice-website] Re: TDF Service Policy DRAFT

Hi.

A couple of comments:

"At least two responsible parties must know how to setup, configure and maintain a service"

Do you really mean "parties", that means e.g. people from development and people from infra. I 
would use "persons".

I miss a definition of a "service", as opposed to e.g. the needed hardware to run the service. I 
think it is important to differenciate between:
- services (something users see: gerrit, wiki...)
- internal services (used to secure the above: firewalls, backup...)
- hardware/infrastructure (used to run the above).

Having a clear definition of the 3 catagories, and SLA definition, makes it a lot more measurable.

For me, being 2 persons is not a demand, but might be needed to achive a high SLA.

Does this mean that the infra-docs is dead ?

rgds
jan i.

ps. I will later contribute more, and are happy to move the release docs.




> On 21 Mar 2016, at 12:51, Alexander Werner <alex@documentfoundation.org> wrote:
>
> Hi,
>
> I’m currently working on a draft for our future service policy.
> The current state can be seen on 
> http://salt-states-base.readthedocs.org/en/latest/doc/guideline.html#documenting-tdfs-infrastructure,
>  the related ticket is https://redmine.documentfoundation.org/issues/1158, and the sources can be 
> found in https://github.com/tdf/salt-states-base/blob/master/doc/guideline.rst.
> Please file your suggestions directly in the issue, create a merge request or via mail until 
> April 3rd.
> What is needed are actions to enforce the service policy on current services and grace periods as 
> wall as more extended wording of the current policy.
>
> Thanks,
> Alex
>
> --
> Alexander Werner, Infrastructure Administrator
> Tel: +49 30 5557992-61 | IRC: awerner on Freenode
> The Document Foundation, Kurfürstendamm 188, 10707 Berlin, DE
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