https://bugs.freedesktop.org/show_bug.cgi?id=75580
Priority: medium
Bug ID: 75580
CC: website@global.libreoffice.org
Assignee: libreoffice-bugs@lists.freedesktop.org
Summary: BUGZILLAASSISTANT: BSA should post a more informative
error message when user tries to report bug against
"older versions" in the "version the bug appeared:"
field
Severity: normal
Classification: Unclassified
OS: All
Reporter: foss@openmailbox.org
Hardware: Other
Whiteboard: BSA
Status: UNCONFIRMED
Version: 4.3.0.0.alpha0+ Master
Component: WWW
Product: LibreOffice
Created attachment 94836
--> https://bugs.freedesktop.org/attachment.cgi?id=94836&action=edit
BSA uninformative error msg
Problem description: The warnings from BSA are confusing. Improve the top
warning message for the following case:
Steps to reproduce:
1. go to https://www.libreoffice.org/get-help/bug/
2. file a bug and in the field "version the bug appeared:" select "older
versions"
3. enter some random title and description
4. submit
Current behavior: see screenshot, BSA gives a red error message at the top
which reads "there is no version named "older versions" in the "libreoffice"
product."
Expected behavior: While this may be true it's not informative and confusing to
the user.
Easy solution: Duplicate the middle info msg and have it displayed in that red
box:
"The Document Foundation is no longer supporting this version of LibreOffice as
it has reached its End of Life. We encourage you to update to a new release and
see if your bug is still present:
Windows
Mac OSX
Ubuntu
Linux (generic)"
Otherwise the top warning doesn't provide a solution and users might miss the
info msg in the middle of the page.
Complex solution: Do not allow the user to proceed with BSA, as long as "other
versions" is selected. That would solve the problem at all and no adjustment of
the top error would be needed since it then never would display.
What I mean is similar to BSA step5 not showing until a title is entered, this
should be the same until a version is selected which is supported.
Operating System: All
Version: 4.3.0.0.alpha0+ Master
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Context
- [libreoffice-website] [Bug 75580] New: BUGZILLAASSISTANT: BSA should post a more informative error message when user tries to report bug against "older versions" in the "version the bug appeared:" field · bugzilla-daemon
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