[libreoffice-website] update on AskBot

Hello,

I finally found time to talk to Evgeny about our AskBot instance. I 
worked myself through the BugZilla entries (and commented on a few ;-), 
and compiled a list of all open tasks and issues I am aware of.

I think there has been quite some communication problem in the past - 
looking at the requests, there have been some that are clearly out of 
scope of a regular service contract, as they were asking for heavy 
rewriting or feature implementation of AskBot itself.

Other tasks, however, are clearly bugs that need fixing. As usual, many 
people yelling at the same time in parallel doesn't make things better 
and as we have seen, utterly delays the real important tasks. :-)

I have now sent Evgeny a list of all these tasks, with my estimation on 
what is a bug and what is a feature. He will review it by next week, let 
me know if he shares my view :) and makes a proposal on a service 
contract including maintenance and bugfixing, plus his hourly rate for 
feature implementation should we desperately need some of these soon.

As with regards to other languages, I now learned that the ease of 
setting those up depends of the support of the SOLR search engine. Some 
languages are easier, others not. I will send Evgeny a list of languages 
required, and he will let me know what works quite easy and what not - I 
asked to, even if some functionality is missing, roll out as many as 
possible soon, to finally make people happy. The list I currently have is:

- Spanish
- Arabic
- Croatian
- Japanese
- German

Are there more languages where we have people willing to moderate (and 
if necessary translate the interface), so I can put it on the list?

One last comment: Given the amount of (unsuccessful) communication in 
the past, please poke *ME* or this website list for requests, so I can 
coordinate. Everyone sending Evgeny their wishes is not the most 
fruitful option available. ;-)

Thanks, and sorry again for those delays,
Florian

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