Re: [libreoffice-users] Printer

Hello Marion,

Some more information would be helpful.

What runs your computer (e.g. Windows and what version, or Mac and what
version, or something else and what version)?

Also, what version of LibreOffice?

And what make and model printer?

Without any of the above information and presuming some version of Windows
is being used, I would do the following, stopping after each step to test
if the problem is resolved..

In order I would...

   - Run Windows update
   - Go to the printer vendor's website, download and install the latest
   printer driver
   - Confirm I have the latest version of LibreOffice and install it if I
   don't
      - download it only from the official site
      https://www.libreoffice.org/download/download-libreoffice

If you try these steps and the problem is not resolved please advise what
is happening after the above are done.


On Mon, Nov 4, 2024 at 3:55 AM Marion Shaw <mazmart@mazmart.karoo.co.uk>
wrote:

> Hello,
>
> I am trying to print out 3 lists of names and addresses and I get a
> window saying "could not start your printer.  My printer is working fine
> as I have just printed a test page  and it is very good.   So looks like
> the problem is at your end.  Please could you resolve this?  Many thanks
>
> Marion Shaw
>
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