Re: [libreoffice-users] LO help communities

On Thu, 21 Jan 2021 03:17:38 -0500
John Kaufmann <kaufmann@nb.net> wrote:

> This is a meta-question about help for LibreOffice questions.
>
> (1) LibreOffice has a comprehensive array of mailing lists

[snip]

> (2) There is another great resource, the AskLibO system
> <https://ask.libreoffice.org/en/>.

[snip]

> (a) With that context, here is my question, essentially comparing the
> communities in the mailing list <users@global.libreoffice.org> and
> the AskLibO forum <https://ask.libreoffice.org/en/>: There are some
> really thoughtful people in both communities, but [with notable
> exceptions] most do not seem to mix from one to the other, though
> both communities cover the same scope of questions. It makes sense
> that people are not active in both places: there are limited hours in
> the day. But I'm never sure where is the best place to ask a use
> question, and at the same time would like to pay back something in
> the form of information to whichever community I use. How do others
> handle that issue?

I can only speak for myself, although I suspect others also think
similarly. I prefer the medium of mailing lists to that of forums in
general. It may be to do with previous experience and age in general.
So I use mailing lists whenever they are available, and forums only if
I must. Hence I subscribe to this list, and ask questions here when I
need to and otherwise use a search engine to find relevant pages on the
web, which might include hits on the forums.

[snip]

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