Re: [libreoffice-users] RE: Using Libre Writer - with hardware questions

This sounds more like a hardware problem then a LibreOffice/software 
problem.

Some manufacturers have built in hardware diagnostics, run them if 
available.

If you have the ability to add a external monitor to the laptop.

> Although it varies from *laptop* to *laptop*, some can turn on the 
> *external monitor* by hitting the *Function Key* (*Fn*) plus the F5 
> *key*. On the *Toshiba*, continually hitting *Fn*-F5 , skips between 
> the various *monitor* options including *screen* duplication and 
> *screen* extension.
https://www.google.com/search?ei=cAQvXub9LKqd_Qb5nKbwBg&q=toshiba+laptop+external+monitor+function+key&oq=toshiba+laptop+second+monitor+key&gs_l=psy-ab.3.0.0i22i30.427589.447202..449066...5.2..0.189.2795.35j3......0....1..gws-wiz.......0i71j0i273j0i131i273j0j0i131j0i67j0i131i67j0i22i10i30j33i22i29i30j33i160j0i13.VDP2nfMeXEU

This information can be confirmed from your laptop owners manual.

If you have the ability to create a Linux OS disk like Ubuntu, boot it 
and see the screen problem goes away. This may help to confirm a Windows 
driver problem.

https://tutorials.ubuntu.com/tutorial/try-ubuntu-before-you-install#0

It also will allow you to do a memory check.

https://askubuntu.com/questions/591488/how-do-i-run-memtest86

Go to a different computer and look for search engine listings of your 
laptop model having similar problems.  Youtube videos can tell you a lot 
about what may be happening.

Google "YouTube Toshiba vertical banding"

Hope this helps.

Paul


On 1/25/2020 4:58 PM, charles meyer wrote:
> I've been encouraged to post here re: my hardware travails!
>
> Here goes...
>
> I booted up my older Toshiba laptop running Windows 7 which for years had
> been working fine.
>
> Then, one day I booted up and got these vertical color bands where you
> couldn't see anything else bu the bands.
>
>   I then re-booted and opened Word 2003 (as Libre Office take a longer time
> to open and the laptop would just shut Word
>    down, then when I re-booted it would shut the laptop down while I was
> writing in Word.
>
> Then, I tried opening Libre Writer and it just froze – never opened so
>    I had to press the power button to re-boot.
>
>
>    I moved the laptop power adapter from the power strip to the UPS then
>    moved the laptop so it’s connected directly into a wall outlet in
>    another room. Still no good. I then powered the laptop in an outlet in
>    the top outlet (not the bottom one even though the last testing showed
>    the outlet (top/bottom)were both fine.
>
> I then brought the laptop to work and got the same results when trying to
> run it.
>
> Someone said I might have to delete all my video drivers and r-install them.
>
> I have no idea where to find those drivers on my laptop, nor which ones to
> delete nor where I would find the correct replacement video drivers nor if
> that's even a correct solution.
>
> I've got 3 GB Ram running.
>
> It's a nice 17" screen so I don't want to toss the laptop and it ran for 3+
> hours at a friend's work space - with 4 programs open at the same time -
> Publisher, GIMP, the Brave browser running a YouTube  video and another
> program to test the laptop and it all worked fine.
>
> Thanks for your thoughts/ suggestions.

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