Have you attempted to download this program?; I'm not sure what volcy.com is but to download Libre Office just go to its site. https://www.libreoffice.org/ Click on download then follow the steps. Hoping this helps, From: Al Leibovitch <alann103@gmail.com> To: users@global.libreoffice.org Cc: Date: Sat, 28 Nov 2015 21:53:08 -0500 Subject: [libreoffice-users] I had Libre Office for a few years, but when my laptop was formatted, the program was lost. I have tried many times to recover and Volcy.com has also tried unsuccessfully. Can you offer any suggestions? Thank you Al Leibovitch <https://www.avast.com/?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> This email has been sent from a virus-free computer protected by Avast. www.avast.com <https://www.avast.com/?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> <#DDB4FAA8-2DD7-40BB-A1B8-4E2AA1F9FDF2> -- To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted