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Thank you for telling me that it s inappropriate for  me to cc individuals
in a list email. One of the email addresses is mine, and the two other
email addresses belong to two people who helped me in the past.

Yes, I paid t have it repaired. And yes, I would go back to them.
---------- Forwarded message ----------
From: Joel Madero <>
Date: Fri, Sep 11, 2015 at 6:39 PM
Subject: Re: [libreoffice-users] LibreOffice Damaged
To: Taang Zomi <>
Cc: Brian Barker <>, Tom Davies <>,
"LibreOffice, users" <>, Thudik Zomi <>

Did you pay to have it repaired? If so, maybe take it back to that place
and say they corrupted your software and you need it fixed.

BTW - I'm not sure if I'm speaking out of line but it's generally a no-no
to cc individuals on list emails ;) Just because they've helped you before
does not imply that they want to be cc'ed every time you need help as then
it's almost as if they are your not-paid personal support system :-D

Just for future reference - again, maybe they don't mind at all, but
generally on mailing lists it's frowned upon to cc people unless they've
explicitly told you that it's okay.


On Fri, Sep 11, 2015 at 3:13 PM, Taang Zomi <>

I had my laptop computer (Toshiba Satellite L55-B5276; Windows 8.1)
repaired, and when I got it back, I found that my LibreOffice (4.4.4) could
not be used. I got a message:


LibreOffice 4.4.4  -- Fatal Error
The program cannot be started.

The service manager is not available.

("premature end of file:///C:/Users/


Start setup application to repair indtallation from CD, or the folder
containing the installation packages.



I did not understand what the message meant.

Thinking that I could repair it, I went to the folder where I saved the
program, and I clicked the program twice.   When the the time came for
installation, I clicked "repair",  and it was successfully installed. But
when I clicked LibreOffice 4.4.4 twice,  the same message appeared.

Every time I clicked LibreOffice 4.4.5,  5.0.0 and 5.0.1, I got the same
message, except for the heading, which changed to

LibreOffice 4.4.5  -- Fatal Error
LibreOffice 5.0.0  -- Fatal Error
LibreOffice 5.0..1 -- Fatal Error

How can I use my LibreOffice again? What do I need to do?


Taang Zomi

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*Joel Madero*
LibreOffice QA Volunteer

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