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Dear all,

I let LO create a new user profile by renaming the old one. Unfortunately, it didn't work. This was rather expected, because, as I said, the problem appeared in both user accounts (administrator, standard user), so we have to assume that something has corrupted both user accounts at the same time, which IMHO sounds highly improbable.

So I restored a previous system image including LO and the printing problem just disappeared. I updated Windows 7 and all applications except LO and again I didn't experience any printing problem. Then I created a new system image and updated LO to the latest version. Guess what! The problem reappeared! This left me no other choice but to restore the latest system image and be content with LO

Thank you again for your time and interest. I appreciate it a lot.

Best regards,

On 14/1/2014 17:36, Tom Davies wrote:
Hi :)
This guide helps you find where the User Profile is on any Operating
System, even Vista (so with Win7 it should be really easy)

Renaming the User Profile rather than deleting it means you can still
copy back any useful stuff that might have been in templates,
galleries, backups or anything else.  When LO can't find the User
Profile it just creates a fresh new one.
Regards from
Tom :)

On 14 January 2014 15:07, Kracked_P_P---webmaster
<> wrote:
On 01/14/2014 08:42 AM, Alex Thurgood wrote:
Le 14/01/2014 12:55, Yanis Zavakos a écrit :

Hi Yanis,

Were you able to print using a previous version of LO with the same
printer connected via USB on the same operating system ?


I fixed this, once on a Windows system and several time on Linux systems, by
renaming the user profile that LO creates for you. There is printer
information listed in there.

Sometimes the information in the profile gets mess up.  I have had that
happen to me several times in the past.  Once I have a working profile, I
back it up to save the data there.  There is some useful information in
those files/folders, if you have a need to look at it.

I do not remember where that set of folders/files is kept on Win7.  It may
be a hidden folder, like it is in Linux.  But once you find that, RENAME it
by adding "-old" to it or something like that.  DO NOT delete it.  Then when
you restart LO, a new profile should be created.

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