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Tom Davies wrote
Note that almost everyone who has "Always create a back-up copy"
ticked will suffer no problems at all.  It would probably help us a
bit if you were able to post a bug-report but i'm not sure if this
guide really helps collect enough information in Xp.
to be honest i would have a really tough time trying to follow that
page's advice so i completely understand if you don't.
Regards from

You may also use this assistant
and QA team will ask questions if needed.
A good start is to attach the document so QA team can try to reproduce the
Don't forget that every document attached is automatically in public access,
so remove private/confidential part.


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