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       There are a couple of possibilities -

           have you cleaned out the cache?
                if not; well, CCleaner is a top program - & free for the
individual user

           did she perchance not save it? - for whatever reason.
               if not, it's sitting in the recent document list - unsaved &
wanting to be saved  ;-)
                 THEREFORE clear the recent list and/or just that document
from the list;
                     to clear the list, you must go to the LO section in
the computer -
                     [AppData -> Roaming -> LO -> locate recent documents]
                     to clear that document, just right-click on it -> and
delete it from the list.

       Well, that's worked for me in the past -
            here's hoping it will work for you as well.

On Thu, Jul 4, 2013 at 1:50 PM, April Preston <>wrote:

 Hello, Could use some help.  A couple weeks ago my daughter opened a
document she had saved to Microsoft Word on a flash drive.  Ever since then
every time I open a LibreOffice document, whether a saved document or a new
document, or in writer or math, I get a pop up window that says LibreOffice
Document Recovery.  Listed is the document my daughter opened on my
computer.   I am requested to Start Recovery, which I do then I get a pop
up that says Recovery Failed and I am instructed to push the finish button.
 Then I am able to continue normally.  This is really annoying.  Last
tonight I downloaded LibreOffice 4 hoping the overwrite would end the
problem, but no luck.  Can I get help to remedy this?  Btw- My operating
system is Windows 8.

Thank you,


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