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Le 07/06/2013 12:33, Tom Davies a écrit :

Hi Tom,

Does anyone know of companies that do product-lines that are easily compatible with Gnu&Linux?

My 2cents :

Canon : OK for workgroup printing, even fairly complicated option stuff *_IF_* you manage to get hold of a PPD file that you can then fiddle with to add the missing options that you don't get with their standard driver...

Absolute crap for everything else, scanning, photocopying, faxing directly from the PC client, even under Mac. They write all their driver stuff for Windows first, then as an afterthought for Mac, and by extension Linux/Unix OSes. This may have changed in the last three years, as I haven't tested recently, but we had one hell of a bad time with the rented Canon iR Fax/Photocopier/Scanner/Printer that a rather clueless associate of mine decided to have put into the firm I was working in at the time. The sales support were equally lacking in proficiency - what's Linux ? No one uses OSX anymore, etc, etc. You might want to check today, though, you never know, they might have had an epiphany !!

We switched to HP - much better support, and the technicians were mostly OS agnostic (sales support as usual only knew that it ran in a Windows OS environment). However, printing quality and colour rendering was not always up to par with the HP device compared to the Canon. Swings and roundabouts, I guess.


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