Re: [libreoffice-users] Unable to install LO 4.0.3.3.

On 05/25/2013 04:52 PM, Muriel Parker wrote:
> I am having trouble installing LO 4.0.3.3.  The Help Pack installed, but
> not the program.   A message comes up saying "Please exit LO 3.3 before
> continuing."  LO 3.3 is not open!
>
> Windows 7
> Java 7 upgrade 21
>
> Thanks.
>
> Muriel
      Since you are using Windows, you have what is a common problem. 
In the bottom right corner next to the computer clock, you have several 
icons, some of them may be hidden. One of them is the Quick Starter for 
LibreOffice. You need to exit it. It actually runs parts of LibreOffice 
in the background so that LibreOffice opens quicker. So, in a sense, LO 
3.3 is running. So, exit from the Quick Starter, and you should be able 
to install 4.0.3.3.

--Dan

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