Hi :)
Blimey!!!
I guess a question we should ask early on in the future, if people have trouble installing, is
whether there has been trouble doing the same thing with other programs.
Thanks for getting back to us with the answer!! It sounds like quite a strange set-up for a
freshly bought machine. If it was bought in a shop is there any mileage in having a grumble at
them? Maybe they don't realise what they are doing and a friendly grumble might help them avoid
the problem for other people? Sometimes it's easier to get bits of hardware such as a newish
mouse, usb-hub, simple things or software than compensation for your time.
Good luck and congrats on finding that!! Also thanks for letting this list know :)
Many regards from
Tom :)
________________________________
From: David Moeser <dpmoeser@gmail.com>
To: users@global.libreoffice.org; tomdavies04@yahoo.co.uk
Sent: Friday, 21 December 2012, 21:24
Subject: [libreoffice-users] LO not starting after installation Fixed
I tried several things including trying to install Java and visual c++. This is a new
computer with Windows 7 professional. Some programs would install with on problem. Others would
not install at all. The final clue was trying to install Java. The error message stated that it
could not find the install program, even though I started it from the Downloads folder.
The reason that these program were failing to install is that the user folder was named with
Georgian keyboard and language enabled. This made the user folder name in a foreign language and
the user was setup to use US English and keyboard. I created a new administrator user with US
English and keyboard settings. Now I was able to install all the programs that would not install
before and the programs that installed. And reloading programs that would not work after
installation now worked after reinstalling including LO.
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